IT support jobs in Nepal: help desk, hardware and the path into IT
What IT support officers and help desk staff do in Nepal's offices, schools, hospitals and banks, the hardware, network and Windows skills needed and how IT support grows.
3 October 20263 min read
IT support staff keep computers, printers, networks and accounts working so everyone else can do their jobs. Almost every organisation needs them: schools, colleges, hospitals, banks, brokers, travel agencies, ISPs and companies. On Alwass, IT support is a position in many categories.
What does IT support do?
Sets up computers, printers and phones for staff.
Fixes hardware and software problems.
Manages email accounts, passwords and access.
Keeps the office network and Wi-Fi running.
Installs updates and antivirus and runs backups.
Logs requests and solves them in order of urgency.
Skills employers ask for
Windows installation and troubleshooting.
Computer hardware: assembly, upgrades and repair.
Networking basics: IP addresses, routers, switches and Wi-Fi.
Microsoft 365 or Google Workspace administration.
Patience and clear explanations for non-technical staff.
A diploma or degree in computing helps, as do certifications such as CompTIA A+ or CCNA.
How to start
Learn to build and repair a computer and install Windows.
Set up a small home network and learn how it works.
Help a school or office with their IT.